Majority of our products are handcrafted ceramics. These limited-edition products require specialized packaging techniques, which in turn limits our options to offer returns.
We therefore, only accepts exchanges if -
A wrong piece has been delivered (or)
The artwork is received in damaged condition.
But if for any reason you're unhappy with your order, please reach out to us as soon as possible, so that we can serve you best! Your 100% satisfaction is very important for us.
WHAT ARE YOU LOOKING FOR?
MY BAG (0)
Your shopping bag is empty.
MY ACCOUNT
SIGN UP
Enjoy the benefits of registering:
Order: view Order History, track and manage purchases and returns
Address Book and Card Wallet: safely store delivery and payment details for faster checkout
Saved for later: wish list your preferred items and track their availability
Usually delivers in 2-4 working days to Bangalore, Chennai, Mumbai & Hyderabad, and 5-7 working days in Rest of India
For express shipping Whatsapp @ 9833799812 with your delivery Pincode
Shop Risk Free - Orders are meticulously packaged & delivered to your doorstep.
Add a personalised handwritten note & gift wrap your parcel for Rs.99
Returns & Exchanges
We're committed to your satisfaction 🙂 While most of our products are limited edition ceramics which require specialised packaging, we're here to assist with returns or exchanges if needed.
What We Accept Returns/Exchanges For:
Incorrect item delivered
Damaged artwork (please photograph the damage upon arrival)
How to Initiate an Exchange: Reach out to us via WhatsApp at 9833799812 within 48 hours of delivery. Provide your order number & photos for prompt assistance.
Return Guidelines:
Products must be unused & returned in original packaging alongwith all tags.
Please note, we cannot accommodate size-related exchanges. Review product dimensions & materials carefully before purchase.
Quality Assurance:Our products are handmade, one piece at a time. Distinctions & variations are not product flaws, but an inherent part of our creative process. But worry not! Quality is never compromised & doesn't fall under this disclaimer 🙂
Questions? If you have any questions about our return policy, feel free to contact us. We're here to ensure your satisfaction!
Thanks for contacting us. We'll get back to you as soon as possible.
