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Break Free Delivery

  • We're experts at packaging & over the years, have rarely seen any breakages 💪🏼🙂
  • But in the off-chance that your product arrives damaged, we've got you covered  ❤️
  • Whatsapp us at 9833799812 within 48hrs of delivery with the order number & pictures of damage  📸
  • An unboxing video will help us swiftly assess the situation & provide replacement / refund options  ⚡ 
  • Our priority is your satisfaction, so rest assured, we'll work diligently to resolve any issues & ensure you receive a perfect product  ✅
  • Your peace of mind is important to us, & we're here to make your shopping experience hassle-free  🙂
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Free Shipping

  • Free shipping on ALL orders
  • Usually delivers in 2-4 working days to Bangalore, Chennai, Mumbai & Hyderabad, and 5-7 working days in Rest of India
  • For express shipping Whatsapp @ 9833799812 with your delivery Pincode
  • Shop Risk Free - Orders are meticulously packaged & delivered to your doorstep.
  • Add a personalised handwritten note & gift wrap your parcel for Rs.99

 

Returns & Exchanges

We're committed to your satisfaction 🙂 While most of our products are limited edition ceramics which require specialised packaging, we're here to assist with returns or exchanges if needed. 

What We Accept Returns/Exchanges For:

  • Incorrect item delivered
  • Damaged artwork (please photograph the damage upon arrival)

How to Initiate an Exchange: Reach out to us via WhatsApp at 9833799812 within 48 hours of delivery. Provide your order number & photos for prompt assistance.

Return Guidelines:

  • Products must be unused & returned in original packaging alongwith all tags.
  • Please note, we cannot accommodate size-related exchanges. Review product dimensions & materials carefully before purchase.

Quality Assurance: Our products are handmade, one piece at a time. Distinctions & variations are not product flaws, but an inherent part of our creative process. But worry not! Quality is never compromised & doesn't fall under this disclaimer 🙂

Questions? If you have any questions about our return policy, feel free to contact us. We're here to ensure your satisfaction!

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